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UX/UI AUDIT

Discover what's slowing conversion on your site or product

UX/UI for platforms, apps and dashboards. We design the product your development team needs to build well.

Alcance

What the UX/UI audit includes

Services

Complete heuristic review

Evaluation against Nielsen's 10 usability principles on every key screen of the product. We identify what's broken, what's confusing and what slows the user down before a customer says so.

Analysis of critical flows

We review the paths that matter most: signup, purchase, onboarding, contact. We map every step to find where the user drops off and why.

Behavior data review

We analyze GA4, Hotjar or FullStory recordings if you have them available. Data says what opinions can't: where people click, where they leave and what they ignore.

Prioritized problem map

A list of friction points ordered by estimated impact and implementation effort. Not a 40-page report: an actionable guide to know what to fix first.

Quick wins identified

Low-effort, high-impact changes that can be implemented in days, not months. So the audit generates value before the document is even finished.

Executive presentation of results

A closing session to explain findings, answer questions and define next steps with the team. No jargon, no unnecessary technicalities.
Know exactly what's slowing your site down.
Process

How we run the audit

Cooking
Step 01

Kick-off and access

A 30-minute call to understand the business goals, the most critical flows and which metrics you already have. We request access to GA4 and behavior tools if they exist.
Step 02

Analysis and diagnosis

We review the site or product in depth: heuristics, flows, behavior data and comparison with industry best practices. We document each finding with evidence.
Step 03

Delivery and recommendations

A document of prioritized findings with annotated screenshots, concrete recommendations and an effort estimate for each. Live presentation to resolve questions.
Audit your Webflow site

ANALYZE YOUR SITE IN SECONDS for free

Our auditor analyzes your site in seconds: performance, technical SEO, accessibility, structure. No forms. No spam.
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Testimonios

Con quienes ya compartimos el horno

Strike
"Nuestro equipo de Marketing no podía cambiar textos ni imágenes en el sitio web hecho por desarrolladores, así que necesitábamos adaptarlo a Webflow. Trabajar con Muzza fue excelente: siempre profesionales y responsables. El resultado fue idéntico a nuestro sitio original, y Polenta estuvo siempre disponible para consultas. La comunicación fue ágil, y los tutoriales en video y audio fueron clave. ¡Recomendable al 101 %!"
Clara Taiana
Sr. Digital Marketing Designer @Strike
Psi Mammoliti
"Before hiring Polenta for the Webflow development, we needed to update our original design to improve the site's performance and reflect recent changes in the company. Working with them was a very positive experience: communication was very smooth and delivery deadlines were met impeccably."
Florencia Velazquez
Head of Content @Psi Mammoliti
Doha Studio
"For our branding agency, working with Polenta on Webflow was a perfect fit. They helped us overcome several development challenges with excellent quality, clear communication and well-managed timelines. Their proactivity and experience gave us a lot of peace of mind throughout the process. Highly recommended!"
Josué Gimenez Corte
Co-Founder @DOHA
Programon
"Polenta ensured consistent, high-quality Webflow implementations, reducing QA time and streamlining the workflow. With agile communication and impeccable deliveries, working with them is highly recommended."
Joaquin Berardi
COO @Programon
The Safe spot
"I built my online psychology platform with Polenta and the experience was excellent. He answered all my questions, proposed solutions and delivered exactly what I imagined. I highly recommend his expertise for creating modern, intuitive and user-centered platforms."
Josefina Calvi
Psychologist | Founder of The Safe Spot
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preguntas frecuentes

How long does the audit take?

Between 5 and 10 business days depending on the complexity of the site or product. The kick-off is day 1, the usability analysis takes 3 to 6 days and the presentation of the UX/UI audit results happens at the end of the process. No unnecessary delays or partial deliveries.

What do you deliver at the end?

A complete document with all findings annotated over screenshots, a map of problems prioritized by impact and effort, a list of quick wins and concrete recommendations for each friction point identified. Plus the closing presentation. It's not a generic UX report: it's a specific action plan for your site or product.

Does it include testing with real users?

The standard UX/UI audit is heuristic plus behavioral data analysis: it doesn't require recruiting users. If you want to complement it with usability testing with real users, we quote it as an additional module.

Can you implement what you recommend?

Yes. If the site is Webflow, we can implement the changes directly. If it's a digital product, we can take the design work and prepare the assets for your dev team. You don't need to find another provider to move from analysis to action.

What kinds of sites or products do you do UX/UI audits for?

For websites on any platform, digital products, mobile apps and internal dashboards. Any interface where users make decisions is a candidate for an audit. We work both with Webflow sites and with growth-stage products looking to improve conversion and retention.

When is it worth doing a UX/UI audit?

When traffic arrives but doesn't convert, when users get lost in the flow, when the team argues about design decisions without data, or when the product grew fast and no one reviewed the experience as a whole. If something on your site or product isn't working as you expected, a usability audit is the starting point.

Sometimes it's enough to know where to look